Important Information Regarding COVID-19

To our Smile Solutions family,
We are deeply saddened by the events unfolding in our wonderful country and around the world. At this time it has been recommended that dental offices in Delaware are to go to emergency appointments only. The office staff is here at this time to triage any dental appointments considered emergent. If you are scheduled for a cleaning or non emergent appointment between now and April 6th the office will be contacting you to reschedule. Some appointments will be kept because of the nature of your needed treatment. If you feel your appointment is not emergent it would be helpful if you reach out to us by text or phone call. You do not need to wait for our office to call you to reschedule. If for any reason the office must close completely we will be available by phone call. You will call our main number 302-999-8113 and there will be instructions to follow if you need immediate assistance.
 
Smile Solutions by Emmi Dental Associates will continue to follow all of our Covid- 19 protocols we have put in place to protect our patients and staff as follows:
  • Screen patients for international travel, signs or symptoms of infection when updating their medical histories.
  • Include temperature readings as part of our routine assessment of the patient prior to performing dental procedures.
  • Make sure the personal protective equipment we are using is appropriate for the procedures performed.
  • Using a rubber dam whenever possible to decrease possible exposure to infectious agents.
  • Using high speed evacuation for all dental procedures producing an aerosol.
  • Autoclaving our handpieces after each patient.
  • Having our patient rinse with 1% hydrogen peroxide before each appointment. Coronavirus is vulnerable to oxidation; this will reduce the salivary load of oral microbes.
  • Clean and disinfect public areas hourly, including door handles, chairs, and bathrooms.

In addition, we will refer to the following resources for guidance and continue to visit the CDC, DPH, ADA websites regularly for updates.

  • As an extra precaution, we will be taking temperatures of all staff members at the beginning of each work day. If a member of our staff has a temperature of 100 degrees or more, they will be sent home.
  • Our office has additionally installed 3 industrial size air filtration units that will remain on and cleaning our office air throughout the day. 

We are all hoping and praying that our country can overcome this quickly and we want to do our part in keeping our community safe. Sorry for any inconvenience.