Meet the Staff
Our Doctors are highly qualified and are very focused on your well being and comfort. We take that job very seriously. Our Managers make sure that all aspects of a patient visit are professional, friendly, and comfortable.
Melissa and Jessica run the clinical practice along with the rest of our staff, they make your visit as pleasant and as informed as possible. If you ever have a concern you let one of them know and it will be handled in a professional and prompt manner.
Our professional staff of hygienists make your dental health their primary concern. They will perform a thorough review of your medical history, do an oral cancer screening and multiple other unnoticed but important duties. We take a team approach when it comes to our patient care. Both the doctor and hygienist will thoroughly explain any treatment or concerns so that our patients can make a fully informed decision regarding their dental health.
Our assistants make the clinical doctor visit possible. Without my chair-side assistants, my job would be near impossible to complete with precision and efficiency. Our clinical assistant staff is trained well and is always looking for ways to better serve our patients.
We take pride in the fact that your first impression coming into the office is friendly and welcoming. Our administrative staff takes the time to greet you with a warm smile as they are busy answering calls, verifying insurance and checking out patients. They always make time as they juggle their everyday administrative duties.
And last but certainly not least is our insurance staff. Insurance is more of a challenge every year and gets harder for patients to understand how to maximize their benefits. The submission of claims seems simple but new requirements by the insurance carriers are frequently added to slow the process of reimbursement. New forms of technology is constantly needed to keep up with what these big insurance conglomerates require from the patient for their paid benefits. We pride ourselves that we still submit, re submit and dispute insurance claims for the patients. Many dental offices seem to be moving away from that service because of the time, effort and cost associated with it. At Smile Solutions we believe that our special effort is rewarded with appreciation by the patient in making the dental visit easier and more comfortable.
In short, Smile Solutions is here for the patient and we are trained and willing to do what is needed to satisfy and improve the most challenging dental problem.
“I started in the dental field because I had always wanted to work in healthcare. I specifically chose dentistry because when I had braces I really loved watching my teeth go from super crooked to super straight. After getting my braces off I felt so much more confident and really understood how much a new beautiful smile can change your life, and I wanted to help give others that same feeling. I’ve been working at Smile Solutions for 10 years. My favorite part about working here is that my coworkers have become my family. Our office environment makes me enjoy coming to work every day and our awesome patients make it that much better. I love that I can go to work and enjoy my time while doing great dentistry and providing a service that I believe in.”
“I have been working in the the practice for 31 years. My career in dental hygiene has been very rewarding. I love working with my patients to educate them and help them with their dental health. I work with a wonderful group of people who make going to work fun and I have made some life long friends in this office. My coworkers are so helpful and are always there for me if I need anything, they also make me laugh on a daily basis. Our office is very laid back while also being very professional. I know our patients enjoy the camaraderie they see in our office.”
Meet Erica, Dental Hygienist
“I grew up in a family of dentists. I graduated hygiene school in 2003, and my husband and I got married shortly afterwards. In the last 16 years we proceeded to have four children. I’ve since realized that being a hygienist has allowed me to be the kind of mom I always wanted to be, while having a career that I truly love. I started working at Smile Solutions in 2013. Dr. Emmi truly cares about his employees and patients deeply. We have such a close-knit work family who all care about each other. And I absolutely LOVE my patients. My patients are the best part of what I do.”
“I’ve been working at the practice for almost 38 years and I’m proud to be recognized as the longest standing employee of Smile Solutions! I work with a talented, accommodating and passionate team that always strives to put the patient first. I look forward to getting to know new patients, as well as learning about how the families of our longer term patients are developing, and sharing some of the same about me, with them. Dr. Emmi successfully built an office environment that’s engaging and accommodating for our patients all while creating a great place to work for employees. Working at Smile Solutions has been a truly rewarding experience for me.”
“I just knew at a very young age I wanted to be in the dental field. I started as a dental assistant in high school and fell in love with dentistry. This led me to pursue a career in dental hygiene. I graduated from Del Tech in 2018 and began my journey as a dental hygienist! At Smile Solutions, I have become part of a loving and caring dental family. I have learned so much in my short time here and enjoy learning more every day from Dr. Emmi and my fellow team members. I love taking care of my patients and getting to know them personally! Dental hygiene has been a very rewarding career choice and Smile Solutions makes it even more rewarding! Dr. Emmi is truly a great dentist but besides that a great boss and a great person overall. I have fallen in love with my profession and my coworkers!”
“After receiving my degree in medical office administration, I relocated to Delaware where I am now happily married to my high school sweetheart, David. I have enjoyed working in the dental field going on 4 years now. As someone who works at the front desk, I believe it is super important to create a welcoming environment to aid in establishing relationships with our patients. I love being able to witness many lives changed for the better because of the awesome results and confidence they have gained after going to the dentist.”
“A nice smile is the first thing I notice when I meet new people so dental seemed like the best fit for my career. I started working at Smile Solutions the summer before my senior year as a co-op student. I was trained to be an assistant which I did for about a year until I became an insurance coordinator. In my three years at Smile Solutions I have learned and experienced so much and have gained a work family. I am excited to come to work every day and continue to learn and grow in my career. There is such a great atmosphere at Smile Solutions- I can’t imagine working anywhere else!”
“I could tell during my interview with Dr. Emmi that I was going to love working for him and with him! I have had the opportunity to work with many talented dentists, assistants, hygienists, and office staff. I have had the opportunity to help Smile Solutions grow and provide excellent dentistry to our amazing patients. During the 18 years I have been working at Smile Solutions I have held many positions but the one position I have connected with the most is working with our financial team. The relationships I have with my coworkers is like family- I wake up every morning excited to see my work family and to rock the day out.”
“Since I can remember, the first thing I notice about a person is their smile. I guess that’s why when I entered the dental field as a 16-year-old high school senior, I should’ve known it was going to be for life. I have spent the last 15 years learning every aspect of the dental field so that I can do everything possible to help patients. Finding my home here at Smile Solutions has made coming to work every day enjoyable. Dr. Emmi is amazing and looks at all of us as one big family!”
“¡Hola a todos! My name is Juan, I was born in Mexico, raised in little ol’ Delaware basically all my life. I’m fluent in Spanish and English. I’ve been in the field for about six years now and I just keep falling more and more in love with it, especially when you’re working side by side with great clinical staff! I’ve been a part of the Smile Solutions family for three years now and I LOVE IT! Thank you Dr. Emmi for being a great dentist and a great person overall. Everyone is so caring and loving here – we’re one big dental family. I love taking care of all the patients we see and getting to know them on a personal level. I’ve been blessed with the opportunity to work in a field where I can continue to grow and feel like I’m making a difference in someone’s life.”
“I have always loved going to the dentist as a child, weird I know, so dentistry was the obvious choice for me as a career. My goal is to help the patients I see feel the way that I did as a child, with no fear and a sense of enjoyment. I took dental assisting at Hodgson Vo-Tech and then continued my career path at Del-Tech where I graduated. Smile Solutions was my first hygiene job since graduation in 2016 and I couldn’t be happier! My favorite part about being at Smile Solutions is making my patients feel better about their smiles which in turn makes them feel better about themselves. My co-workers have truly become family and that just puts the icing on the cake! When I’m not working or hanging out with friends I like working out and teaching spin classes!”
Meet Natalie, Dental Assistant
“Growing up I always enjoyed taking the trip to the dentist office with my family for my routine 6-month checkup. I have always had pleasant experiences and felt comfortable at the dentist. These experiences helped me make the decision about going into the dental field. I attended Delcastle Technical High School where I chose Dental Assisting as my shop. From there I gained experience at my first dental job at an oral surgeon’s office. After high school I decided I wanted more of a variety with procedures I assisted and that a general dental office would be a better fit for me. That is when I found Smile Solutions by Emmi Dental Associates. Now, as Dr. Emmi’s assistant I am able to assist on many interesting and challenging cases like full mouth reconstruction, implants and traditional “drill and fill” procedures. Watching people transform their smiles is extremely rewarding and I love seeing a patient’s reaction when they see their new smile for the first time.”
Meet Nicole, Dental Hygienist
“My passion for dentistry began at a young age. As a kid I used to visit my mom at work, which happened to be in a dental office, and I would constantly find myself wandering into the hygienists’ room just to watch. When I was accepted into the dental assisting program at Delcastle High I fell in love with helping others create their envision of a perfect smile. I then followed my dream to become a dental hygienist and graduated from Delaware Tech’s dental hygiene program in 2019, this is when I finally felt I had found my purpose. I enjoy meeting new patients daily and building a long lasting relationship with them. At the end of the day, there is nothing more rewarding then making an impact in someone’s overall health. Working at Smile Solutions has been an amazing experience for me. All of the staff members are so knowledgeable and welcoming, creating that family feeling we all need to get through the work week!”