Meet the Staff
Our Doctors are highly qualified and are very focused on your well being and comfort. We take that job very seriously. Our Managers make sure that all aspects of a patient visit are professional, friendly, and comfortable. Melissa and Jessica run the clinical practice along with the rest of our staff, they make your visit as pleasant and as informed as possible. If you ever have a concern you let one of them know and it will be handled in a professional and prompt manner.
Our professional staff of hygienists make your dental health their primary concern. They will perform a thorough review of your medical history, do an oral cancer screening and multiple other unnoticed but important duties. We take a team approach when it comes to our patient care. Both the doctor and hygienist will thoroughly explain any treatment or concerns so that our patients can make a fully informed decision regarding their dental health.
Our assistants make the clinical doctor visit possible. Without my chair-side assistants, my job would be near impossible to complete with precision and efficiency. Our clinical assistant staff is trained well and is always looking for ways to better serve our patients.
We take pride in the fact that your first impression coming into the office is friendly and welcoming. Our administrative staff takes the time to greet you with a warm smile as they are busy answering calls, verifying insurance and checking out patients. They always make time as they juggle their everyday administrative duties.
And last but certainly not least is our insurance staff lead by Kristin. Insurance is more of a challenge every year and gets harder for patients to understand how to maximize their benefits. The submission of claims seems simple but new requirements by the insurance carriers are frequently added to slow the process of reimbursement. New forms of technology is constantly needed to keep up with what these big insurance conglomerates require from the patient for their paid benefits. We pride ourselves that we still submit, re submit and dispute insurance claims for the patients. Many dental offices seem to be moving away from that service because of the time, effort and cost associated with it. At Smile Solutions we believe that our special effort is rewarded with appreciation by the patient in making the dental visit easier and more comfortable.
In short, Smile Solutions is here for the patient and we are trained and willing to do what is needed to satisfy and improve the most challenging dental problem.
“I started in the dental field because I had always wanted to work in healthcare. I specifically chose dentistry because when I had braces I really loved watching my teeth go from super crooked to super straight. After getting my braces off I felt so much more confident and really understood how much a new beautiful smile can change your life, and I wanted to help give others that same feeling. I’ve been working at Smile Solutions for 10 years. My favorite part about working here is that my coworkers have become my family. Our office environment makes me enjoy coming to work every day and our awesome patients make it that much better. I love that I can go to work and enjoy my time while doing great dentistry and providing a service that I believe in.”
“I have been working in the the practice for 31 years. My career in dental hygiene has been very rewarding. I love working with my patients to educate them and help them with their dental health. I work with a wonderful group of people who make going to work fun and I have made some life long friends in this office. My coworkers are so helpful and are always there for me if I need anything, they also make me laugh on a daily basis. Our office is very laid back while also being very professional. I know our patients enjoy the camaraderie they see in our office.”
Meet Erica, Dental Hygienist
“I grew up in a family of dentists. I graduated hygiene school in 2003, and my husband and I got married shortly afterwards. In the last 16 years we proceeded to have four children. I’ve since realized that being a hygienist has allowed me to be the kind of mom I always wanted to be, while having a career that I truly love. I started working at Smile Solutions in 2013. Dr. Emmi truly cares about his employees and patients deeply. We have such a close-knit work family who all care about each other. And I absolutely LOVE my patients. My patients are the best part of what I do.”
“I’ve been working at the practice for almost 38 years and I’m proud to be recognized as the longest standing employee of Smile Solutions! I work with a talented, accommodating and passionate team that always strives to put the patient first. I look forward to getting to know new patients, as well as learning about how the families of our longer term patients are developing, and sharing some of the same about me, with them. Dr. Emmi successfully built an office environment that’s engaging and accommodating for our patients all while creating a great place to work for employees. Working at Smile Solutions has been a truly rewarding experience for me.”
“I have been practicing as a Registered Dental Hygienist in Delaware for 26 years. I have been active in the American Dental Hygienists Association and as well as served as President Elect, President and Past President of the New Castle County Dental Hygienists Association. Dental Hygiene has been an extremely rewarding career for me and I’ve found a dental office that lets me be the best I can! I feel like I have grown as a hygienist while working at Smile Solutions and have become even better at what I do. I feel truly blessed that I found a family here at Smile Solutions that I enjoy working with every day!”
“I always knew I wanted to work in some kind of medical field to help people. After being in an accident, I spent a lot of time with my dentist. Everyone at the practice was so great, and it made me want to work in a dental office to help people like they helped me. I have been at Smile Solutions for 10 years. It is one of my best decisions I have made. Dr. Emmi is the kindest person I know. He treats all of us as family, as well as our patients. Not many people can say they enjoy going into work every morning, but I do. I am here almost as much as home, so I consider this my second family. “
“After receiving my degree in medical office administration, I relocated to Delaware where I am now happily married to my high school sweetheart, David. I have enjoyed working in the dental field going on 4 years now. As someone who works at the front desk, I believe it is super important to create a welcoming environment to aid in establishing relationships with our patients. I love being able to witness many lives changed for the better because of the awesome results and confidence they have gained after going to the dentist.”
“A nice smile is the first thing I notice when I meet new people so dental seemed like the best fit for my career. I started working at Smile Solutions the summer before my senior year as a co-op student. I was trained to be an assistant which I did for about a year until I became an insurance coordinator. In my three years at Smile Solutions I have learned and experienced so much and have gained a work family. I am excited to come to work every day and continue to learn and grow in my career. There is such a great atmosphere at Smile Solutions- I can’t imagine working anywhere else!”
“I could tell during my interview with Dr. Emmi that I was going to love working for him and with him! I have had the opportunity to work with many talented dentists, assistants, hygienists, and office staff. I have had the opportunity to help Smile Solutions grow and provide excellent dentistry to our amazing patients. During the 18 years I have been working at Smile Solutions I have held many positions but the one position I have connected with the most is working with our financial team. The relationships I have with my coworkers is like family- I wake up every morning excited to see my work family and to rock the day out.”